24/7 Motor Assist

Out on the road, driving without a worry: that’s what Guardian Group’s motor insurance is all about. In addition to our third-party plus and bodywork insurance, Guardian Group offers a free roadside assistance service. A convenient service when you’re stranded on the roadside and are unable continue your journey. As of 1 February 2015, you can call the “Wegenwacht/ Road Services” (hereafter 24-7) for roadside assistance, any time.

A fast, expert service that will get you back on the road, fast.

When can I call the 24-7 emergency number  9-24-7?
You can always call the emergency number, for any of the following vehicle troubles:

  • Free inflating and/or replacement of flat tire by spare
  • Emergency repairs of common vehicle troubles
  • Assistance if the car battery is low or not working properly
  • Locked your car key inside your car? 24-7 will unlock your car fast and free of charge
  • Emergency supply of gasoline, diesel or oil (these costs are at your own expense)
  • Faulty alarm system
  • If your vehicle can’t be repaired on the spot, 24-7 will tow the vehicle to your dealer/garage FREE OF CHARGE.

For a complete overview of services provided by 24-7, visit their website www.wegenwacht.cw.

How to report a vehicle trouble?
Before calling roadside assistance, identify your location (name of the road, street and/or recognizable items/ objects). Call the 24-7 emergency center at 9247.
The 24-7 emergency center will ask for necessary details e.g. your mobile phone number, location, nature of the problem, car make, model, color, vehicle registration and your name. They’ll tell you approximately how long it will take for the nearest service car to get to you.

What to do in case of an accident
Roadside assistance is a separate service from the procedure you should follow in case of an accident. If you are involved in an accident, always contact Forensys (CRS) so they can document and process the accident.

Any questions or comments about this service? Please contact 24-7 Wegenwacht. They’ll gladly assist. 24-7 Wegenwacht is located at Scharlooweg 19. They can be contacted via e-mail .(JavaScript must be enabled to view this email address) or phone: 465-0896.